Open Menu
Staging Environment – Data Refresh
In order to provide our clients with the ability to test changes without affecting their production sites or users, CareHubs provides "Sandbox" staging environments that mirror our clients' production sites. These allow you to:
- Isolate customization and development work from your production environment until you’re ready to deploy changes.
- Test changes against copies of your production data and users.
- Provide a training environment.
- Coordinate individual changes into one deployment to production.
Sites consist of both application code and data. Production sites have data, and sandbox or staging ones do too. Because new data is regularly being added to your production sites, sandbox data gets "stale" over time.
CareHubs therefore regularly refreshes data on your staging sites by overwriting it with a fresh copy of the data from your production sites. We conduct this refresh monthly, on or around the 1st of the month.
There's some flexibility intentionally built into this schedule to give us room to adjust if clients or account managers need a little extra time in a given month.
If you are conducting work or training on your staging site and require us to adjust the data refresh schedule for a particular month as a result, please let us know via email, or by calling your Account Manager at 888-802-0736.
Thanks!